SPA Etiquette

SPA Etiquette at the Alpenhof

Arrival...

We ask that you arrive 10 minutes before your appointment. In a completely relaxed ambience you will have time to enjoy a cup of tea, flick through newspapers and magazines and slowly drift into the right mood for your treatment. Your therapist will then personally accompany you to your treatment room and explain everything in peace and quiet.

My preferred appointment

Please make your booking well in advance so that we can guarantee your preferred appointment time and prepare everything for your treatment.

Island of tranquillity...

Our VITALIS SPA and ‘Lichtblick’ massage area offer a refuge of calm and relaxation. Please preserve this atmosphere by keeping your voice down. Get the most out of your time out by leaving your mobile phone and other devices in your room.

Enjoment bonus...

You get -10 % off a booking of € 150 except Wellness packages.

KIDS...

Don’t drag your children along to your treatments. They are sure to have more fun in our children’s play room or our XXL Sports Hall.

Running late...

If you are late, we will try our best to offer you an optimal treatment. However, as we cannot change subsequent bookings, we ask for your understanding that it will most likely be necessary for us to change or shorten your treatment time.

Vouchers...

Don’t lose your voucher; they are equivalent to cash in your pocket. We can unfortunately not replace lost vouchers. If you have a voucher, please bring it along to your treatment with you.

Clothing...

We ask that you arrive for your treatment in a bathrobe. For body treatments we can of course provide disposable briefs for men and women.

Personal wishes...

Please inform us at the time of booking of any conditions (e.g. allergies or sustained injuries) or any other circumstances that could influence your treatment. This not only guarantees your wellbeing, but also ensures that the treatment can be specifically tailored to your needs.

Your favourite things...

The hotel can take no responsibility for lost valuables. Therefore, we request that you store all valuables in the safe in your room.

No time...

We reserve time for you – if you cannot make a treatment or if you need to make a last minute cancellation, we ask for your understanding that we will have to charge 100% of the price if we cannot resell the appointment.

Treat yourself and your body to some time out. The VITALIS SPA-Team will be happy to pamper you. In order for us to accommodate your preferred treatments, kindly make a reservation in good time. Enjoy your time here with us – we are happy to be there for you.
Tel. +43 5287 8550, info@alpenhof.at

Yours, Family Dengg
and the team at the Alpenhof

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