General FAQ
Your room will be ready for you from 3:00 p.m. on the day of your arrival. On the day of your departure, please vacate your room by 11:00 a.m. Please let us know if you will be arriving later.
The best way to get to the hotel is by car or train. Nearby airports: Innsbruck (90 km), Salzburg (160 km), Munich (230 km). You can find details on schedules, transfers, and station pickups here.
Yes, there is a free underground parking space with direct access to the building (entrance height: 2.10 m).
Yes, the hotel has an EV charging station (Type 2 socket). Please bring your own charging cable. Charging is billed at €0.66 per kWh, with a minimum charge of €4.62 and a maximum of €96.
The hotel's rooms and suites feature a Tyrolean country house style, a balcony, a flat-screen TV, and a bathroom equipped with a hairdryer and hotel toiletries. Included are a spa bag with a bathrobe and slippers, as well as a hiking backpack in the summer. Natural materials and allergy-friendly amenities ensure a high level of comfort.
Yes, dogs are welcome at the Hotel Alpenhof Hintertux. The fee is €35 per day (food not included). Please bring your own dog bed or blanket. Dogs are not permitted in the restaurant, sports facilities, Alpine garden, swimming pool, children’s playroom, or spa areas. We reserve the right to charge for final cleaning if necessary.
Room categories at the Hotel Alpenhof Hintertux can be reserved in writing. Specific room numbers cannot be selected directly.
You can pay your hotel bill in cash or with an EC, Visa, or MasterCard. Corporate credit cards are not accepted. Advance payment is also available upon request to facilitate your departure.
For stays between January 10, 2026, and April 19, 2026, cancellations are free of charge up until the day of arrival. Starting in summer 2026, the Austrian Hotel Contract Terms and Conditions will apply: free of charge up to 60 days before arrival, 40% up to 30 days, 70% up to 7 days, and 90% of the package price thereafter. The 14-day right of withdrawal pursuant to §18(1)(10) FAGG does not apply.
Here you will find further information about European Travel Insurance and your worry-free vacation at Hotel Alpenhof.
Yes, your reservation is confirmed once you have paid a deposit of 30% of the total price. The remaining balance can be paid by bank transfer in advance, in cash, or by EC, Visa, or MasterCard.
Yes, free Wi-Fi is available throughout the hotel.
Yes, you can purchase gift certificates for special occasions at the hotel. You can choose any amount, and the certificates can be personalized with a personal message.
Yes, the hotel is largely accessible. You can find information about accessible rooms and services for guests with disabilities here.
Yes, the laundry service costs €25 per load.