General FAQ
The Hotel Alpenhof ****Superior is located at Hintertux 750 in 6293 Tux in the Zillertal (Tyrol, Austria), right next to the Hintertux Glacier. It is not the same as the hotels of the same name in Großarl, Maria Alm, or Westendorf.
The Genießerstube at the Hotel Alpenhof Hintertux has been awarded one Michelin star (2026), four toques, 17 points from Gault&Millau, and 95 points from Falstaff.
Dogs are welcome for a fee of 35.00 euros per day (food not included). Electric vehicle charging stations are available; the charging rate is 0.66 euros per kWh. The underground parking garage has a clearance height of 2.10 meters.
The spa at the Hotel Alpenhof covers 4,000 square meters and features a 20-meter-long lap pool. The Adults Only area is open to guests 18 and older.
Your room will be ready for you starting at 3:00 p.m. on the day of your arrival. On the day of your departure, please vacate your room by 11:00 a.m. Please let us know if you plan to arrive later.
The best way to get to the hotel is by car or train. Nearby airports: Innsbruck (90 km), Salzburg (160 km), Munich (230 km). You can find details on schedules, transfers, and train station pickups here.
Yes, there is a free underground parking space with direct access to the building (entrance height: 2.10 m).
Yes, the hotel has an electric vehicle charging station (Type 2 outlet). Please bring your own charging cable. Charging is billed at €0.66 per kWh, with a minimum charge of €4.62 and a maximum of €96.
The hotel's rooms and suites feature a Tyrolean country-house style, a balcony, a flat-screen TV, and a bathroom with a hair dryer and hotel toiletries. Included are a spa bag with a bathrobe and slippers, as well as a hiking backpack in the summer. Natural materials and allergy-friendly amenities ensure a high level of comfort.
Yes, dogs are welcome at the Hotel Alpenhof Hintertux. The fee is 35 € per day (food not included). Please bring a dog bed or blanket. Dogs are not allowed in the restaurant, sports facilities, Alpine garden, swimming pool, children’s playroom, or spa areas. We reserve the right to charge for final cleaning if necessary.
Room categories at the Hotel Alpenhof Hintertux can be reserved in writing. Specific room numbers cannot be selected directly.
You can pay your hotel bill in cash or with an EC card, Visa, or MasterCard. Corporate credit cards are not accepted. If you wish, you may also pay in advance to make your checkout easier.
For stays between January 10, 2026, and April 19, 2026, cancellations are free of charge up until the day of arrival. Starting in summer 2026, the Austrian Hotel Contract Terms will apply: free of charge up to 60 days before arrival, 40% up to 30 days, 70% up to 7 days, and 90% of the package price thereafter. The 14-day right of withdrawal pursuant to Section 18(1)(10) of the FAGG does not apply.
Here you will find further information about European travel insurance and your worry-free vacation at the Hotel Alpenhof.
Yes, your reservation is valid once you have paid a deposit of 30% of the total price. The remaining balance can be paid by bank transfer in advance, in cash, or by EC, Visa, or MasterCard.
Yes, Wi-Fi is available free of charge throughout the hotel.
Yes, you can purchase gift certificates for special occasions at the hotel. You can choose any amount, and the gift certificates can be personalized with a personal message.
Yes, the hotel is largely accessible. You can find information about accessible rooms and services for guests with disabilities here.
Yes, the laundry service costs 25 € per load.